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Confidentiality Policy

SETRIO SOFT S.R.L. believes that it is important to ensure the confidentiality of the personal data provided by you.
This Confidentiality Policy is intended to inform you about how we process, collect, use, exchange and protect your personal data, when you use our products and services, our website, as well as when you interact in any way with Setrio.

1. Principles governing the processing of personal data
– Your data will be collected only for the specified, explicit and legitimate purposes. The data will not be processed to third parties in a manner incompatible with those purposes.
– The personal data will be accurate and, where necessary, updated.
– Your data will be processed in a legal, correct and transparent manner.
– All your data will be kept confidential and stored in a manner that ensures the necessary security.
– Your data will not be distributed to third parties unless this is necessary for the purpose of providing services in accordance with the agreements.
– The data subjects have the right to request the access to their personal data, their rectification and deletion, their opposition to or restriction from the data processing, as well as from the right of data portability.

2. What is personal data
Personal data is any information that may be related to an identified or identifiable natural person (data subject).
Personal data includes all types of direct or indirect information (i.e. used in connection with other data) referring to the data subject, such as name, date of birth, addresses, e-mail addresses, telephone numbers.

3. Collected personal data
The categories of Personal Data concerning you, that we process, and the way we process them may vary depending on the products and services that you use and that you subscribe to, how you use the products, services and the Setrio website and how you interacted with Setrio.
The data that we are able to collect regarding you:
a) Name, age, date of birth, citizenship, address, personal numeric code, identity document, your landline and/or mobile number, e-mail address, as well as credit/debit card or other payment details;
b) Education, professional data (professional experience, recommendations, certifications);
c) Information about your purchases of Setrio products and services;
d) Information about your use of our site and/or application – data about your device and how you and the device interact with our products; data about the device and network that you use to connect to our products. These include data on the operating systems and software applications installed on your device, including product keys. They also include IP address, regional settings and language settings.
e) Your communications with us or that you direct to us through letters, emails, chat services, calls and social networks

4. Setrio processes personal data for specific purposes
SETRIO SOFT S.R.L. will collect, use and disclose personal data for the following purposes:
a) To analyze the compliance of your training with the requirements of the position, when the data processing is carried out after receiving a CV from you;
b) To contact you in order to conduct an interview for a job with Setrio;
c) If you have given your consent in this regard, to retain your CV and to contact you for future recruitment;
d) To provide our services:
– To provide you with relevant products or services, as well as to contact you with messages regarding changes of products or services;
– To bill you for the use of our services, or to withdraw the appropriate amount from the credit;
– To contact you if the billing data you have provided to us is about to expire or we cannot cash in the payment;
– To answer any questions or concerns you may have about our services;
– To provide you with up-to-date information regarding our services;
– To manage our relationship with you as a client and to improve our services and your experience with us;
e) If you gave your consent in this regard, for marketing purposes, for us to:
– check your identity, assess your needs and provide recommendations on what types of services best suit your needs;
– transmit periodic communications regarding our services, improvements made to them, offers or promotional campaigns;
In addition, we may process your personal data in order to satisfy legitimate interests such as:
– prevent, detect and investigate offences, including fraud and money laundry or terrorist financing, as well as analyze and manage commercial risks,
– manage and prepare reports for internal purposes, request feedback or participate in surveys, as well as conduct research and/or analyses for statistical purposes or for other purposes, so that we may establish our services, understand our clients’ behavior, market preferences and tendencies and be able to review, develop and improve the quality of our products and services.

5. Use of personal data
We will use personal data only for the purpose for which they were collected and we will store the data only as much as necessary for the aforementioned purpose.
Access to personal data is strictly limited to Setrio staff and Setrio collaborators who have the necessary authorization and the clearly defined need to use the data.

6. Disclosure of personal data to other third parties
In compliance with the applicable legal provisions, your personal data may be provided, for the purposes indicated above (as the case may be), to the following entities or third parties in Romania or in the European Economic Area:
– agents, contractors or service providers that provide operational services to Setrio, such as courier services, telecommunications, IT, payments, processing, training, storage, archiving, investigation services related to customer support or other services to Setrio;
– if you agree, third-party sellers or providers, as regards the promotions and services offered by Setrio;
– professional advisers, such as lawyers;
Unless otherwise provided by the law, we will not transfer your personal data outside the European Economic Area. Certain protection measures will be implemented in the case of such a transfer, and you will be notified accordingly.

7. Processing security
Setrio will make all reasonable efforts to protect your personal data in our possession or under our control by establishing reasonable security measures to prevent unauthorized access, collection, use, disclosure, copying, modification or disposal, as well as other similar risks.
While we do our best to protect your personal data, we cannot be held liable for, and we cannot ensure the security of the information sent by you through the Internet, and we recommend you to take all precautionary measures to protect your personal data when using such platforms. We recommend that you change your passwords often, use a combination of letters and numbers and make sure you use a secure browser.

8. Your rights
Unless otherwise provided by law, you have the following rights regarding your personal data:
a) To request information regarding our possession of your personal information, and, if so, what kind of information this is and why Setrio is keeping/using it.
b) To request access to your personal information processed by Setrio.
c) To request the rectification of the personal information that Setrio holds about you.
d) To request the deletion of your personal information held by Setrio.
e) To oppose the processing of your personal information if Setrio is based on a legitimate interest (or that of a third party) and there is something about your specific situation that makes you want to object to the processing for this reason. You also have the right to object if we process your personal information for direct marketing purposes.
f) To oppose the automatic decision making, including the analysis of the profile, or not to be subject to any automatic decision as a result of using your personal information or analyzing your profile.
g) To request the restriction of the processing of your personal data.
h) To request the transfer of your personal data in an electronic and structured form to you or to another party – the right to “data portability”.
i) To withdraw your consent at any time regarding your personal data processed by Setrio based on that same consent.
j) The right to lodge a complaint with the supervisory authority (National Supervisory Authority for Personal Data Processing).

In order to exercise the afore-listed rights in letters a), b) and h), please use the contact form on our site, www.setrio.ro.
To exercise the other rights, please contact DPO Setrio at the email address: dpo@setrio.ro.
You will not have to pay a fee to access your personal information (or to exercise any of your other rights). However, we may charge a reasonable fee if your access request is obviously unfounded or exaggerated. Also, we may refuse to respond to the request in such situations.

Cookie use policy

This policy refers to the cookies used, as the case may be, in the websites and applications operated by our company.
This policy is supplemented by the Privacy Policy, which includes additional useful information, including the purposes and grounds of data processing, data transfer, your rights, etc.
Proper protection of personal data is an important objective for us and we have a special respect for data protection, confidentiality, security and compliance with the laws on the protection of personal data and privacy.
We intend to be as clear and transparent as possible regarding the approach to the protection of personal data. For any question, please contact us at dpo@setrio.ro

What are computer cookies
A HTTP cookie or cookie module is a small, often encrypted file sent by a server to a web browser (user) and then sent back (unmodified) by the browser, each time it accesses that server. The cookie will be stored on a user’s computer, mobile terminal or other equipment, an equipment from which the Internet is accessed. The cookie is installed by the request issued by the user’s terminal to a server of our company or to a server of a third party.

What are cookies used for
These files make it possible, mainly, to recognize the user’s terminal and present the content in a relevant way, adapted to the user’s preferences.
Cookies provide users with a pleasant browsing experience and support our efforts to provide more user-friendly services.
They are also used in the preparation of anonymous aggregate statistics that help us understand how a user benefits from our Internet pages, allowing us to improve their structure and content, without allowing the user’s personal identification.

What cookies do we use
We use two types of cookies: per session and fixed/permanent.
Cookies per session are temporary files that remain in the user’s terminal until the end of the session or until the application is closed.Fixed/permanent cookies remain on the user’s terminal for a period determined by the cookie parameters or until they are manually deleted by the user.

How cookies are used by our website
A visit to this site may place the following types of cookies:
– strictly necessary cookies – these are used to render our work on the site more efficient;
– performance cookies – these are used to analyze how our site works and how we can improve it;
– functionality cookies – they help improve your experience, for example by reminding you what products you have added to the cart;
– targeting/advertising cookies – these are used to exchange certain information with third parties with whom we advertise, in order to know how you got to our site. We may also use cookies to identify the parts of the site you are interested in. We then use this information to show you ads and pages that we think may be of interest to you, to individualize the way we communicate with you, or to individualize the content of the communications we send to you. If you prefer, you can choose to give them up. The individualization of the content means that it includes information that reflects the interest you have shown in the content of our pages or offers or promotions that we think you might be interested in and to improve the way we respond to your needs.
Strictly necessary cookies and/or similar technologies are essential for the proper functioning of the site, being set on your device when accessing the site or following the actions performed on the site, as appropriate. You can set your browser to block cookies, but in this case certain sections of the site will not work properly.

Do cookies contain personal data?
Cookies store information in a small text file that allows a website to recognize a browser. The webserver will recognize the browser until the cookie expires or is deleted. The cookie stores important information that improves the Internet browsing experience (e.g., the settings of the language in which you want to access a site; keeping a user logged in to the webmail account).
Usually, cookies or similar technologies do not in themselves require personal information in order to be used and, in many cases, do not personally identify Internet users.
However, there are situations when personal data can be collected by using cookies to facilitate certain functionalities for the user or to offer the user an experience more adapted to his preferences. Such data is encrypted in a way that makes it impossible for unauthorized persons to access it.

Block cookies
If you want to block cookies, some features of the site will be disabled, and this may generate certain malfunctions or errors in the use of our site. For instance, blocking cookies may prevent you from:
– buying online
– logging in to your account

Preference management related to cookie placement
In general, an application used to access web pages allows you to save cookies and/or similar technologies on the terminal by default.
They are stored for different periods of time.
These settings can be changed so that the automatic administration of cookies is blocked by the web browser, or the user is informed every time cookies are sent to his terminal.
Limiting the use of cookies may affect certain functionalities of the website.

Why are cookies important for the Internet
Cookies and/or similar technologies represent a central point of the efficient functioning of the Internet, helping to generate a friendly browsing experience and adapted to the preferences and interests of each user.
Declining or disabling cookies may make some sites or parts of sites impossible to use.
Disabling cookies does not mean that you will no longer receive online advertising, in compliance with the law – but only that it will no longer be able to take into account your preferences and interests, highlighted by your browsing behavior.
Examples of important uses of cookies (which do not require user authentication through an account):
– Content and services adapted to the user’s preferences – categories of products and services.
– Offers adapted to users’ interests
– Remembering passwords
– Retention of child protection filters on Internet content (family mode options, safe search functions).
– Limit the frequency of ads – limit the number of displays of an ad for a specific user on a site.
– Providing user-relevant advertising.
– Measuring, optimizing and adapting analysis features – such as confirming a certain level of traffic on a website, what type of content is viewed and how a user gets to a website (e.g. through search engines, directly, from other websites etc.). Websites conduct these analyzes regarding their use to improve their services for the benefit of the users.

Security and privacy issues
In general, browsers have integrated privacy settings that provide different levels of acceptance of cookies, validity period and automatic deletion after the user has visited a particular site.
Other security issues related to cookies:
– Customize your browser settings for cookies to reflect a comfortable level of security for you to use cookies.
– If you are the only person using the computer, you can set, if you wish, long expiry dates for storing your browsing history and personal access data.
– If you share access to your computer, you may want to consider setting your browser to clear individual browsing data each time you close your browser. This is an option to access the sites that place cookies and to delete any visit information at the end of the browsing session.

In order to provide functionality, analysis and advertising, we use the services of the following third parties: Google Inc.
It is possible that these third parties may set and use cookies and/or similar technologies on websites and applications operated by us, as well as on websites and applications other than those operated by us.
We will not use these cookies in other ways than those indicated in this Cookie Use Policy.