PROXY

Proximity IT Specialist

There is an IT technician at your service for any hardware and software issue that may occur. The equipment is checked every year or on request, so that you may carry out your activity fluently, without any hazards. You also benefit from free remote interventions.

Specialistul IT

An IT equipment that malfunctions or breaks down may damage a relationship built along many years with the patients or the authorities, can cause loss of productivity or of data. On the request of health professionals, we have created an IT support service built through a national network of IT technicians specialized in the maintenance of digital infrastructure.

Coverage, Continuity, Safety

PROXYmity access to a network of IT professionals that aim at ensuring continuity in the operation of the IT infrastructure that supports your business. Stop wasting precious time looking for a service to help you when you encounter any issues. Eliminate the risks of collaborating with unauthorized providers. A well-trained professional will be available to you at all times.

Monitoring and Technical Advice

Through regular maintenance and recommendations, we ensure the continuity of your workflow, so that the risks of technical blockages in carrying out the activity may be prevented. Called "resilient" by business consultants, it is the ability that allows businesses to withstand unforeseen environmental changes without the need to constantly look for back-up solutions. PROXY is a service that contributes to your business’s resilience.

Saving Time and Fewer Interruptions

In any business and particularly in the new digital reality of the market, time means money. We identify and fix problems before they considerably affect your operating method and productivity. We intervene quickly to get you back on the right track.

Fair and Transparent Budgeting

PROXY service is customized according to your activity’s profile. By subscribing to the services of the network of professionals, you have total predictability on costs, you pay only for taxed and validated services, and you minimize losses caused by unforeseen technical events.

How the service works

Setrio takes over your request regarding the technical malfunctions that you have encountered, assesses the necessary intervention time, and allocates the most suitable version from the PROXY network. The intervention will be made with your consent only, in compliance with the contractual agreement and based on a clear and transparent estimate. After the intervention, Setrio returns to you to confirm the resolution of the situation and to assess the degree of satisfaction and quality of the technical operation.

The types of services we offer

The benefits of the subscription include priority in the availability of specialists, technical recommendations, free annual intervention, free remote interventions.

Short Intervention Time

National Coverage and Unique Setrio Contact Point

You have only one point of contact regardless of the nature of the IT issue that you encountered.

You can also request a history of the interventions at ajutor@setrio.ro and at 0374 211.000

Contact us for a presentation

We are at your service

Monday – Friday: 9:00-18:00

We have area representatives in all counties, a call center service and an active marketing department that quickly takes over your request.

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