BI technology can be brought to medical clinics to reflect the entire operational activity. A good manager always needs to analyze the productivity of doctors and the appointment system, to plan strategies according to the medical specialization, to monitor incomes as per the advertising channels and the types of receipts, to closely observe the performance indicators.
Nobody likes to wait or to insist. The modern client expects someone who handles the visit in a professional manner, once he/she has contacted the clinic.
In over 60% of the cases, missed calls to clinics or to other service providers are not addressed. This commercial behavior generates frustration and a negative image in the consumer’s/patient’s perception.
The Call Center Clinic service interconnects BizMedica system with a digital telephone exchange (VOIP) that gives you total control over calls and attempts to call your clinic: premium perception in the mind of the clients and no possible missed patient.
Once arriving at the reception desk, the patient expects to receive quality medical services and as little bureaucracy as possible.
The consultation is generated by the clinical software and already filled with all the information gathered about the patient from the appointment and from the interaction with the reception desk.
The clinical software BizMedica also keeps track of equipment programming and investigation systems. The availability of medical equipment is automatically synchronized with the scheduling times, the doctor’s calendar and the physical location in the case of clinics with multiple branches.
Once configured, the system eliminates any possible appointment error or overlap over the same equipment.
The BizMedica solution offers the possibility for the medical staff to streamline the entire consultation flow:
The BI module for clinics, developed on the Microsoft platform, is the perfect mirror of the entire operational activity in your clinic.
Contact: www.setrio.ro | 0740 255 255 | email@example.com
BizMedica is a SAAS management service, with maintenance and monthly legislative updates, according to the provisions of MoH and CNAS
Free implementation with the 2021 Efficiency Program for the Standard Package
FREE implementation with the Efficiency Program
Implementation of extra features starting from 1.650 ron
Implementation of extra features starting from 3.300 ron
Prices are expressed in lei and do not include VAT.
Subscriptions are valid for full-time medical staff users. The first client reception station is included.