Medical Clinics

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BI technology can be brought to medical clinics to reflect the entire operational activity. A good manager always needs to analyze the productivity of doctors and the appointment system, to plan strategies according to the medical specialization, to monitor incomes as per the advertising channels and the types of receipts, to closely observe the performance indicators.

Clinical software. A single solution for digitizing the flow from medical clinics

  • list-img Intuitive appointment window, with access to real-time calendar from the mobile phone and personalized SMS
  • list-img Medical history and medical forms, supplier relationship management
  • list-img Online consultations through the ZOOM platform, biometric signing and document archiving
  • list-img Increased control of service validation status through warnings and queue loading
  • list-img Management reports that provide a clear perspective of the activity
  • list-img Train a professional team, always smiling and able to solve any issue
soft clinica medicala
"Patients expect from a clinic, beside quality medical services, an easy access to appointments and an effective communication. The software allows systematized appointments, and the online appointment module facilitates the direct making of appointments on site. Since we implemented the software, we have been able to optimize the patients' access to doctors and investigations. The SMS module for reminding appointments has determined a much more efficient communication of the clinic with the patients."
Doina Dumitru Didita
Dr. Doina Dumitru-Didita
Co-Founder Somnolog Clinic

In a modern clinic, the patient makes an appointment online

Doctors and managers can monitor appointments in the BizCalendar Application, available on both iOS and Android platforms

google-play
app-store
soft clinica medicala
"BizMedica has so far proven to be the complete solution in carrying out the medical activity in our clinic: infrastructure, real-time update of information, ease of monitoring patients. As a medical manager, I use BizCalendar because I have the complete image of the activity in the clinic and of the activity carried out by other doctors, their appointments, and also their breaks."
Veronica Surlea
Dr. Veronica Surlea
Owner Sante Vera-Med
soft clinica medicala
"We organize our appointments much more easily since we have BizMedica. We have an updated electronic database and patients are constantly notified by SMS. We send them a confirmation for the date and time of the appointment and also useful information and new promotions. The most important thing for us is that we know each therapist’s schedule at all times. "
Kayali Khaled
Dr. Kayali Khaled
Owner Kinetic Alfabio

The patient intends to go to the clinic.
But what if he has a problem and cannot come anymore?

What happens if the patient calls and the reception desk is busy?

Nobody likes to wait or to insist. The modern client expects someone who handles the visit in a professional manner, once he/she has contacted the clinic.

In over 60% of the cases, missed calls to clinics or to other service providers are not addressed. This commercial behavior generates frustration and a negative image in the consumer’s/patient’s perception. 

The Call Center Clinic service interconnects BizMedica system with a digital telephone exchange (VOIP) that gives you total control over calls and attempts to call your clinic: premium perception in the mind of the clients and no possible missed patient.

Benefits of the Clinical Call Center Module

  • 6 additional monthly consultations on average activated with the Call Center system out of the missed calls (in 60% of the cases, clinics do not have a system that reactivates missed calls)
  • Perception of premium reception (employees talk on headphones)
  • Supervision of the reception desk about notifications in the application with missed calls that have not been redialed
  • Recording calls for clarifications and settlement of unpleasant situations (the loyalty of difficult patients can be built)
  • Optimization of SLAs for call taking, time on call with the patient, waiting time, time to return to missed calls
  • Personalized messages (the name of the calling patient appears in the application), welcome messages/welcome message outside working hours/info message/waiting message
soft clinica medicala
soft clinica medicala

Welcome to the digital age!
Less bureaucracy and no paperwork at the reception desk with a clinical software.

Once arriving at the reception desk, the patient expects to receive quality medical services and as little bureaucracy as possible.

Perfect synchronization of clinic resources: the doctor, the office and the equipment are ready for the patient's visit

The consultation is generated by the clinical software and already filled with all the information gathered about the patient from the appointment and from the interaction with the reception desk.

The clinical software BizMedica also keeps track of equipment programming and investigation systems. The availability of medical equipment is automatically synchronized with the scheduling times, the doctor’s calendar and the physical location in the case of clinics with multiple branches.

Once configured, the system eliminates any possible appointment error or overlap over the same equipment.

soft clinica medicala
soft clinica medicala
"As a doctor, what I like most about BizMedica is that I follow the patient's file very easily: it is displayed exactly as I want, with all the consultation history. I like that I see the whole list of investigations in one window."
Veronica Surlea
Dr. Veronica Surlea
Owner Sante Vera-Med

Digital efficiency in the medical flow

The BizMedica solution offers the possibility for the medical staff to streamline the entire consultation flow:

A successful experience, a new recommendation

  • Any subsequent useful or required document can be electronically stored in the patient’s digital file by the reception after the consultation.
  • All medical forms are automatically generated after the consultation and can be sent by e-mail or printed for the patient.
  • The visit is completed at the reception desk: the BizMedica system is connected to the cash register and the provided service is printed directly on the receipt or invoice.
  • If the patient is insured by National Health Security Authority (CNAS) or in a private system, the services are automatically allotted to the insurer’s settlement.

The investment in digitization is an investment in the premium perception of the patient

soft clinica medicala
"I used to keep patients' documents in huge files that took up a lot of space and were difficult to manage. BizMedica offered not only the possibility to scan documents and attach them to each patient's electronic file, without additional costs, but also a comprehensive management of the activity with an updated appointment module, absolutely necessary for a medical clinic."
Iosif Niculescu
Dr. Iosif Niculescu
Owner Mediplus Company
soft clinica medicala
"Of all BizMedica modules, I like Power Biz the most. It has plenty of potential for a manager and I have not yet discovered all its features. Power Biz dashboards show you all the numbers together on one screen. We are planning the second location, and this means that the volume of services will increase, the staff will double, so we will definitely need a solution that allows me to have an overview of the entire business."
Codrut Tonoiu
Codrut Tonoiu
Co-Founder & General Manager Centrul Medical Bellanima

Are you a clinic manager passionate about every detail of your business?

The BI module for clinics, developed on the Microsoft platform, is the perfect mirror of the entire operational activity in your clinic.

  • Analyze the productivity of each doctor in the clinic
  • Analyze the efficiency of the clinic’s appointment system
  • Plan strategies according to the medical specialty
  • Have advanced general visibility over the entire clinic’s KPIs
  • Visualize income according to the promotion channels and the types of receipts
soft clinica medicala

Contact: www.setrio.ro    |    0740 255 255    |    marketing@setrio.ro

MONTHLY SUBSCRIPTION PACKAGES FOR CLINICS

BizMedica is a SAAS management service, with maintenance and monthly legislative updates, according to the provisions of MoH and CNAS

Free implementation with the Efficiency Program for the Standard Package

STANDARD

CLINIC SERVER - 1 LOCATION

99

RON / DOCTOR / MONTH

  • CNAS reporting
  • Customized forms
  • BizMedica Manager
  • Email
  • SMS Ready
  • Advanced SMS module
  • Test sampling module
  • Promotions and service packages
  • Satisfaction questionnaires
  • Third Part Relations Module
  • Tele-medicine and online payments
  • Special Notices Module
  • Appointments from the clinic's website
  • BI managerial analysis
I'M INTERESTED

FREE implementation with the Efficiency Program

ADVANCED

CLINIC SERVER - 1 LOCATION

149

RON / DOCTOR / MONTH

  • CNAS reporting
  • Customized forms
  • BizMedica Manager
  • Email
  • SMS Ready
  • Advanced SMS module
  • Test sampling module
  • Promotions and service packages
  • Satisfaction questionnaires
  • Third Part Relations Module
  • Tele-medicine and online payments
  • Special Notices Module
  • Appointments from the clinic's website
  • BI managerial analysis
I'M INTERESTED

Implementation of extra features starting from 1.650 ron

PREMIUM

CLINIC SERVER - 1 LOCATION

179

RON / DOCTOR / MONTH

  • CNAS reporting
  • Customized forms
  • BizMedica Manager
  • Email
  • SMS Ready
  • Advanced SMS module
  • Test sampling module
  • Promotions and service packages
  • Satisfaction questionnaires
  • Third Part Relations Module
  • Tele-medicine and online payments
  • Special Notices Module
  • Appointments from the clinic's website
  • BI managerial analysis
I'M INTERESTED

Implementation of extra features starting from 3.300 ron

Prices do not include VAT.
Subscriptions are valid for medical staff users.
Reception Station Subscription: 200 lei.